Refund Policy

1. The 7-day window. Any reason.

If you buy the 21-Day Neuro-Reset Engine and decide within 7 days that it is not for you, email support@crushingdirtyhabits.com from the address you used at checkout. Put “Refund” in the subject line. That is all. No reason required, no form, no call.

We process it within 2 business days.

2. The “Do the work” guarantee

This one is for people who finish.

Complete all 21 days. Answer every workbook prompt. If by Day 21 you do not notice clearer mornings, fewer cravings, and steadier energy, we do not want your money.

How to claim it

1. Email support@crushingdirtyhabits.com within 7 days after your Day 21.
2. Attach your completed workbook. A PDF export from the dashboard, scanned pages, or clear photos all work. Every prompt must have an answer.
3. Tell us in one line what did not change.

We refund in full within 24 hours of receiving a complete workbook. No forms. No retention call. No store credit instead of cash.

This guarantee applies once per person and once per purchase.

3. How refunds are processed

All payments run through Stripe, so all refunds do too.

• The refund goes back to the original payment method. We cannot send it to a different card or account.
• Stripe releases the funds right away. Your bank or card issuer usually posts them within 5 to 10 business days. Some take longer.
• You will get a confirmation email from us when the refund is issued, and often a separate one from Stripe.
• Currency conversion and foreign transaction fees charged by your bank are outside our control and are not refunded.

Once a refund is issued, your access to the Program ends. If you later want it back, you can buy it again at the current price.

4. Inner Circle membership

The Inner Circle is a recurring subscription billed monthly or annually, as shown at checkout.

• Cancel any time. Go to your account settings and click Cancel, or email us. No cancellation fee.
• Cancelling stops the next charge. You keep access until the end of the period you already paid for.
• First payment: covered by the 7-day window above.
• Later payments: not refundable, including unused time in a billing period. Cancel before the renewal date to avoid being charged.
• We send a reminder email at least 7 days before each annual renewal.
• If we raise the price, we will tell you at least 30 days before it applies to you.

5. What we will not refund

• Purchases made with a login that was shared or resold.
• A second request for the same purchase.
• “Do the work” claims sent more than 7 days after Day 21.
• Bundles or bonuses marked non-refundable at checkout.

6. Chargebacks

Email us before disputing a charge with your bank. We will usually refund faster than the dispute process takes. Chargebacks filed without contacting us first may result in your account being closed.

7. Questions