The 7-day window
Any reason. One email. Processed within 24 hours.
The “Do the work” guarantee
Finish all 7 days, including any you did as the four-minute version. Nothing changed? Full refund within 24 hours.
| Route | When | What you send | Money back |
|---|---|---|---|
| 7-day window | Within 7 days of purchase | One email with “Refund” in the subject line | Processed within 24 hours |
| “Do the work” guarantee | Within 7 days after your Day 7 | Your completed workbook, plus one line on what did not change | Within 24 hours of receiving a complete workbook |
1. The 7-day window. Any reason.
If you buy Crush the Loop: The 7-Day Sugar and Craving Reset and decide within 7 days that it is not for you, email support@crushingdirtyhabits.com from the address you used at checkout. Put “Refund” in the subject line. That is all. No reason required, no form, no call.
We process it within 24 hours.
2. The “Do the work” guarantee
This one is for people who finish.
Complete all 7 days. Answer every workbook prompt. If by Day 7 you do not notice more control over your morning, your sugar choices, or your craving response, we do not want your money.
How to claim it
- Email support@crushingdirtyhabits.com within 7 days after your Day 7.
- Attach your completed workbook. A print or screenshots of your workbook pages, scanned pages, or clear photos all work. Every prompt must have an answer.
- Tell us in one line what did not change.
We refund in full within 24 hours of receiving a complete workbook. No forms. No retention call. No store credit instead of cash.
This guarantee applies once per person and once per purchase.
3. How refunds are processed
All payments run through Stripe, so all refunds do too.
- The refund goes back to the original payment method. We cannot send it to a different card or account.
- Stripe releases the funds right away. Your bank or card issuer usually posts them within 5 to 10 business days. Some take longer.
- You will get a confirmation email from us when the refund is issued, and often a separate one from Stripe.
- Currency conversion and foreign transaction fees charged by your bank are outside our control and are not refunded.
Once a refund is issued, your access to the Program ends. If you later want it back, you can buy it again at the current price.
4. What we will not refund
- Purchases made with a login that was shared or resold.
- A second request for the same purchase.
- “Do the work” claims sent more than 7 days after Day 7.
5. Chargebacks
Email us before disputing a charge with your bank. We will usually refund faster than the dispute process takes. Chargebacks filed without contacting us first may result in your account being closed.
6. Questions
support@crushingdirtyhabits.comCrushing Dirty Habits, British Columbia, Canada
Mailing address: available on request via support@crushingdirtyhabits.com